Terms And Conditions

This website is owned and operated by iSwirl Pty Ltd and will be referred to as “We”, “our” and “us” in this Terms of Use policy. By using this site, you agree to the Terms of Use Policy of this website (“the website”), which is set out on this website page. This online merchant is located in Australia.

USING OUR WEBSITE

When using this website you agree to be legally bound by these terms and conditions as they may be modified and posted to our web site from time to time. Without prejudice to the above, by using or accessing our website, you agree to be legally bound by these terms and conditions of use as they apply to your use of or access to our website. If you do not wish to be bound by these terms and conditions then you may not use our website.

You must ensure that the personal information you provide is accurate and complete and that all ordering or registration details (where applicable) contain your correct name, address and other requested details. For more information about how we deal with your personal information, please read our Privacy Policy on this website.

ORDERS AND PAYMENT

Orders can be placed using our website and will be shipped within 3 business days. Payment must be received prior to shipment of any orders, unless prior arrangements have been made.

The purchase price of Products is as set out on our website at the time of ordering. Freight, handling and insurance costs are in addition to the purchase price, unless otherwise agreed. We may alter any prices of Products without prior notice to Customer.

You must pay each invoice in full in advance of delivery unless otherwise agreed to in writing.

We may at our sole discretion, issue you a credit limit and terms for payment which may differ to the requested terms. You undertake to trade within these terms. You must reimburse us for any expenses and charges incurred by in attempting to recover from You any overdue amounts, including without limitation, debt collection and legal fees.

SHIPPING & DELIVERY

Delivery of orders is approximately 2-8 working days from shipment.

We shall not be liable for any delay in delivering your product if that delay or failure is caused by circumstances beyond our control such as war, riot, civil commotion, malicious damage, compliance with any current or future law or governmental order, rule, regulation or direction, fire, flood, storm or other poor weather conditions.

We are not responsible for the safe delivery of Products and you accept the Shipping Providers confirmation as absolute confirmation that the goods have been delivered. Should for any reason, the Shipping Provider not be able to leave it in a safe place and they take it back with them, you will be liable for a redelivery fee as charged by the Shipping Provider.

STOCK RETURNS & REFUND POLICY

Products can only be returned to for credit within 7 days from invoice date even if we are at fault.

Returned products can only be credited at the value equivalent to the current market value of the products.

Approved product returns must be returned within 3 days of a notification being received. Returned goods must be packaged in a manner to protect the product from any further damage. A credit will only be applied once returned goods have been received.

 

WARRANTY

We provide a 2 year warranty from date of purchase. Details of our warranty are as per the warranty card on our website.

INDEMNITY

You indemnify us, our employees, agents and subcontractors against all losses, damages, expenses and costs (on a full indemnity and solicitor and own client basis and whether incurred by or awarded against any of them) that any of them may sustain or incur as a result, whether directly or indirectly, of any Claim.

 

For the purposes of these Terms of Supply, “Claim” means any claim by any third person for loss or damage to any property, injury to or death of any person or economic loss arising out of or relating to any or all of the Products, any delay or failure in supplying the Products and these Terms of Supply.

 

APPLICABILITY OF ONLINE MATERIALS

Unless otherwise specified the materials published on our web site are presented solely for your private, personal and non-commercial use. We have used our reasonable endeavours to ensure that our web site complies with Australian law. However, we make no representations that the materials on our web site are appropriate or available for use in locations outside of Australia.

We make no warranties, express or implied that making the products available in any particular jurisdiction outside of Australia is permitted under any applicable non-Australian laws or regulations. Accordingly, if making the products or any part thereof available in your jurisdiction or to you (by reason of nationality, residence or otherwise) is prohibited, those products are not offered for sale to you. You accept that if you are resident outside of Australia, you must satisfy yourself that you are lawfully able to purchase the products. We accept no liability, to the extent permitted by applicable law, for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the products by persons in jurisdictions outside of Australia or who are nominees of or trustees for citizens, residents or nationals of other countries.

COPYRIGHT & MONITORING

The contents of our web site are protected by international copyright laws and other intellectual property rights. We, or other third party licensors, are the owner of these rights. All product and company names and logos mentioned in our web site are the trade marks, service marks or trading names of their respective owners, including us. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our web site including, but not limited to text, photography, graphics, video, messages, code and/or software without our prior written consent.

LINKED SITES

We make no representations whatsoever about any other websites which you may access through our web site or which may link to our website. When you access any other website you understand that it is independent from us and that we have no control over the content or availability of that website. In addition, a link to any other site does not mean that we endorse or accept any responsibility for the content, or the use of, such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any

other web or resource. Any concerns regarding any external link should be directed to its web site administrator or web master.

AVAILABILITY OF OUR WEBSITE

We will try to make our web site available but cannot guarantee that our website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our web site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, web site, router or any other internet connected device.

We reserve the right to alter, suspend or discontinue any aspect of our website or the content or services available through it, including your access to it. Unless explicitly stated, any new features including new content and/or the sale of new products and/or the release of new software tools or resources shall be subject to these terms and conditions.

We are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important to us that you can use and enjoy our website without havng to compromise your privacy in any way. For more information, please see our privacy policy.